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Guidance: Use software to send Income Tax updates: service availability and issues

  • 27 January 2022

    Planned downtime from 8:30am on Thursday 3 February 2022 to 5pm on Friday 4 February 2022 has been added.

  • 14 January 2022

    Planned downtime from 5pm on Tuesday 18 January 2022 to 9am on Wednesday 19 January 2022 has been added.

  • 13 January 2022

    Planned downtime from 5pm on Friday 14 January 2022 to 9am on Monday 17 January 2022 has been cancelled.

  • 21 December 2021

    Planned downtime from from 5pm on Friday 14 January 2022 to 9am on Monday 17 January 2022 has been added.

  • 16 December 2021

    Planned downtime from 9am to 12:01pm on Friday 17 December 2021 has been added.

  • 16 December 2021

    Information about a service issue has been added.

  • 13 December 2021

    There is no longer planned downtime from 9am on Wednesday 15 December 2021 to 5pm on Friday 17 December 2021.

  • 10 December 2021

    Planned downtime from Saturday 11 December 2021 9:38pm to 10:20pm has been added.

  • 9 December 2021

    The planned downtime has been changed to 9am on Wednesday 15 December 2021 to 5pm on Friday 17 December 2021.

  • 2 December 2021

    Planned downtime from 12:01am on Wednesday 15 December 2021 to 6pm on Friday 17 December 2021 has been added.

  • 26 November 2021

    Planned downtime from 11:59pm on Saturday 27 November 2021 to 1:37am on Sunday 28 November 2021 has been added.

  • 17 November 2021

    Planned downtime from 12:01am to 2:01am on Tuesday 23 November 2021 has been added.

  • 15 November 2021

    Downtime has been extended to 9.30am Tuesday 16 November 2021.

  • 22 October 2021

    Planned downtime from 5pm on Friday 12 November 2021 to 6pm Monday 15 November 2021 has been added.

  • 17 June 2021

    Planned downtime from 5pm on Friday 25 June 2021 to 9am Monday 28 June 2021 has been added.

  • 8 June 2021

    Planned downtime from 5pm on Friday 11 June to 5pm on Monday 14 June 2021 has been added.

  • 1 June 2021

    A service issue about viewing Income Tax accounts has now been resolved.

  • 1 June 2021

    A service issue about viewing Income Tax accounts has been added.

  • 27 May 2021

    Planned downtime from 9am to 9pm on Sunday 30 May 2021 has been added.

  • 7 May 2021

    Planned downtime from 11:59pm on Saturday 15 May 2021 to 5am Sunday 16 May 2021 has been added.

  • 20 April 2021

    Planned downtime from Friday 16 April 2021 5pm to 5pm Monday 19 April 2021 has been extended and will end at midday on Tuesday 20 April 2021.

  • 14 April 2021

    Planned downtime from Friday 16 April 2021 5pm to 5pm Monday 19 April 2021 has been added.

  • 11 December 2020

    Planned downtime from 4pm on Saturday 12 December to 5pm Monday 14 December has been added.

  • 16 October 2020

    Planned downtime from 11:59pm on Sunday 18 October 2020 to 3:30am on Monday 19 October 2020 added.

  • 25 September 2020

    Planned downtime from 9am on Sunday 27 September 2020 to 2pm has been added.

  • 3 September 2020

    Planned downtime from 5pm on Friday 11 September 2020 to 9am Monday 14 September 2020 has been added.

  • 2 September 2020

    Planned downtime from 6pm on Friday 11 September 2020 to 7am Monday 14 September 2020 has been added.

  • 28 July 2020

    The service issue about accessing the Making Tax Digital service has been removed.

  • 28 July 2020

    A service issue about accessing the Making Tax Digital service has been added.

  • 20 May 2020

    Planned downtime from 10am to midday on May 27 2020 has been added.

  • 13 May 2020

    Planned downtime message from 7:45pm on Thursday 14 May 2020 to 2:30am on Friday 15 May 2020 has been changed to 7:45pm on Saturday 16 May 2020 to 2:30am on Sunday 17 May 2020.

  • 12 May 2020

    Planned downtime message from 7:45pm on Thursday 14 May 2020 to 2:30am on Friday 15 May 2020 has been added.

  • 27 March 2020

    Planned downtime message added as some services will be unavailable on Saturday 28 March 5pm to 8pm.

  • 23 March 2020

    Planned downtime message from 9.30am to 12.30pm on Thursday 2 April 2020 has been added.

  • 9 March 2020

    Planned downtime messages from 9:45am to 11am on Saturday 14 March 2020, 11:59pm on Saturday 14 March 2020 to 2am on Sunday 15 March 2020 and from 2pm to 6:30pm on Sunday 15 March 2020 have been added.

  • 6 March 2020

    Planned downtime messages from 11:59pm on Saturday 14 March 2020 to 2am on Sunday 15 March 2020 and from 5:30pm on Saturday 14 March 2020 to 5pm on Monday 16 March 2020 have been added.

  • 20 February 2020

    Planned downtime changed from 11:59pm on Sunday 23 February 2020 to 6am on Monday 24 February 2020 to 11:59pm on Saturday 22 February 2020 to 6am on Sunday 23 February 2020.

  • 20 February 2020

    Planned downtime messages from 11:59pm on Sunday 23 February 2020 to 6am on Monday 24 February 2020 and from 8am to 6pm on Monday 24 February 2020 have been added.

  • 12 February 2020

    The service to submit ‘Making Tax Digital VAT Returns’ is now fully available.

  • 11 February 2020

    A service issue about submitting Making Tax Digital VAT returns has been added.

  • 10 February 2020

    Planned downtime from 11:59pm on Saturday 15 February 2020 to 3am on Sunday 16 February 2020 has been added.

  • 23 January 2020

    The service issue about accessing the system has now been fixed.

  • 23 January 2020

    Intermittent service issues has been added.

  • 9 January 2020

    This service is now available.

  • 9 January 2020

    The ‘Use software to send Income Tax updates’ service is currently unavailable.

  • 9 January 2020

    Planned downtime from 11:59pm on Saturday 11 January to 2am on Sunday 12 January 2020 has been cancelled.

  • 8 January 2020

    The use software to send Income Tax updates service is now available.

  • 7 January 2020

    The use software to send Income Tax updates service is currently unavailable. Check the service availability page for updates.

  • 6 January 2020

    Planned down time message from midnight to 2am on Sunday 12 January 2020 has been added.

  • 18 December 2019

    This service is now available.

  • 18 December 2019

    The use software to send income tax updates service is currently unavailable. Check the service availability page for updates.

  • 4 December 2019

    Planned downtime from 4:30pm on Friday 13 December 2019 to 5pm on Monday 16 December 2019 has been added.

  • 15 November 2019

    Planned downtime for Tuesday 19 November 2019 from 6am to 7am has been added.

  • 12 November 2019

    Planned downtime for 11:59pm on Saturday 16 November 2019 to 2am on Sunday 17 November 2019 has been added.

  • 31 October 2019

    The ‘Intermittent issues’ service issue has now been removed.

  • 30 October 2019

    A service issue for ‘Intermittent issues’ has been added.

  • 8 October 2019

    Planned down time message from midnight to 8am on Sunday 13 October 2019 has been added.

  • 5 September 2019

    You may experience issues on Saturday 14 September from 4:30pm to 5:30pm. This service will be unavailable from midnight to 2am on Sunday 15 September. Information about these issues has been added.

  • 4 September 2019

    A service issue message about scheduled maintenance on ‘Sunday 15 September from midnight to 2am’ has been added.

  • 22 July 2019

    You will be unable to use the submission service from 9am to 5pm on Thursday 1 August 2019. Information about this issue has been added.

  • 11 July 2019

    Planned down time from 8pm on Saturday 13 July 2019 to 2am on Sunday 14 July 2019 has been added.

  • 5 July 2019

    You will not be able to use this service from 7:30pm to 8:30pm on Saturday 13 July 2019 and from midnight to 2am on Sunday 14 July 2019. Information about this issue has been added.

  • 20 June 2019

    Planned downtime starting on Saturday 22 June 2019 11:59pm will now end at 5am on Sunday 23 June 2019.

  • 12 June 2019

    Planned down time from midnight to 3am on Sunday 23 June 2019 has been added.

  • 30 May 2019

    Planned down time from 11:30pm on Saturday 8 June 2019 to 10:30am on Sunday 9 June 2019, and from 11:30pm on Saturday 15 June 2019 to 10:30am on Sunday 16 June 2019 has been added.

  • 22 May 2019

    Planned downtime for Monday 3 June 2019 at 8:30am to 9am on Tuesday 4 June 2019 has been added.

  • 14 May 2019

    Planned downtime from Thursday 16 May 2019 10pm to midnight has been added.

  • 7 May 2019

    A service issue has been added for submitting an income tax return and viewing information through your HMRC Online Services account on Saturday 11 May 2019.

  • 24 April 2019

    The planned downtime has been changed to start from 9am on Thursday 2 May 2019 to 10am on Friday 3 May 2019.

  • 23 April 2019

    Planned downtime from Thursday 2 May 2019 10am to 10am on Friday 3 May 2019 has been added.

  • 9 January 2019

    You’ll be unable to use this service from midday on 14 January 2019 to 11:30am on 16 January 2019. Information about this issue has been added.

  • 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  • 30 October 2018

    Planned downtime for Tuesday 6 November 2018 has been added.

  • 15 October 2018

    Planned downtime from Friday 19 October 2018 9am to 11:59pm on Tuesday 23 October 2018 has been added.

  • 11 October 2018

    Planned downtime for Friday 19 October 2018 to Tuesday 23 October 2018 has been

  • 10 October 2018

    Planned downtime for Friday 19 October 2018 to Wednesday 24 October 2018 has been added.

  • 15 March 2018

    First published.

  • 27 January 2022

    Planned downtime from 8:30am on Thursday 3 February 2022 to 5pm on Friday 4 February 2022 has been added.

  • 14 January 2022

    Planned downtime from 5pm on Tuesday 18 January 2022 to 9am on Wednesday 19 January 2022 has been added.

  • 13 January 2022

    Planned downtime from 5pm on Friday 14 January 2022 to 9am on Monday 17 January 2022 has been cancelled.

  • 21 December 2021

    Planned downtime from from 5pm on Friday 14 January 2022 to 9am on Monday 17 January 2022 has been added.

  • 16 December 2021

    Planned downtime from 9am to 12:01pm on Friday 17 December 2021 has been added.

  • 16 December 2021

    Information about a service issue has been added.

  • 13 December 2021

    There is no longer planned downtime from 9am on Wednesday 15 December 2021 to 5pm on Friday 17 December 2021.

  • 10 December 2021

    Planned downtime from Saturday 11 December 2021 9:38pm to 10:20pm has been added.

  • 9 December 2021

    The planned downtime has been changed to 9am on Wednesday 15 December 2021 to 5pm on Friday 17 December 2021.

  • 2 December 2021

    Planned downtime from 12:01am on Wednesday 15 December 2021 to 6pm on Friday 17 December 2021 has been added.

  • 26 November 2021

    Planned downtime from 11:59pm on Saturday 27 November 2021 to 1:37am on Sunday 28 November 2021 has been added.

  • 17 November 2021

    Planned downtime from 12:01am to 2:01am on Tuesday 23 November 2021 has been added.

  • 15 November 2021

    Downtime has been extended to 9.30am Tuesday 16 November 2021.

  • 22 October 2021

    Planned downtime from 5pm on Friday 12 November 2021 to 6pm Monday 15 November 2021 has been added.

  • 17 June 2021

    Planned downtime from 5pm on Friday 25 June 2021 to 9am Monday 28 June 2021 has been added.

  • 8 June 2021

    Planned downtime from 5pm on Friday 11 June to 5pm on Monday 14 June 2021 has been added.

  • 1 June 2021

    A service issue about viewing Income Tax accounts has now been resolved.

  • 1 June 2021

    A service issue about viewing Income Tax accounts has been added.

  • 27 May 2021

    Planned downtime from 9am to 9pm on Sunday 30 May 2021 has been added.

  • 7 May 2021

    Planned downtime from 11:59pm on Saturday 15 May 2021 to 5am Sunday 16 May 2021 has been added.

  • 20 April 2021

    Planned downtime from Friday 16 April 2021 5pm to 5pm Monday 19 April 2021 has been extended and will end at midday on Tuesday 20 April 2021.

  • 14 April 2021

    Planned downtime from Friday 16 April 2021 5pm to 5pm Monday 19 April 2021 has been added.

  • 11 December 2020

    Planned downtime from 4pm on Saturday 12 December to 5pm Monday 14 December has been added.

  • 16 October 2020

    Planned downtime from 11:59pm on Sunday 18 October 2020 to 3:30am on Monday 19 October 2020 added.

  • 25 September 2020

    Planned downtime from 9am on Sunday 27 September 2020 to 2pm has been added.

  • 3 September 2020

    Planned downtime from 5pm on Friday 11 September 2020 to 9am Monday 14 September 2020 has been added.

  • 2 September 2020

    Planned downtime from 6pm on Friday 11 September 2020 to 7am Monday 14 September 2020 has been added.

  • 28 July 2020

    The service issue about accessing the Making Tax Digital service has been removed.

  • 28 July 2020

    A service issue about accessing the Making Tax Digital service has been added.

  • 20 May 2020

    Planned downtime from 10am to midday on May 27 2020 has been added.

  • 13 May 2020

    Planned downtime message from 7:45pm on Thursday 14 May 2020 to 2:30am on Friday 15 May 2020 has been changed to 7:45pm on Saturday 16 May 2020 to 2:30am on Sunday 17 May 2020.

  • 12 May 2020

    Planned downtime message from 7:45pm on Thursday 14 May 2020 to 2:30am on Friday 15 May 2020 has been added.

  • 27 March 2020

    Planned downtime message added as some services will be unavailable on Saturday 28 March 5pm to 8pm.

  • 23 March 2020

    Planned downtime message from 9.30am to 12.30pm on Thursday 2 April 2020 has been added.

  • 9 March 2020

    Planned downtime messages from 9:45am to 11am on Saturday 14 March 2020, 11:59pm on Saturday 14 March 2020 to 2am on Sunday 15 March 2020 and from 2pm to 6:30pm on Sunday 15 March 2020 have been added.

  • 6 March 2020

    Planned downtime messages from 11:59pm on Saturday 14 March 2020 to 2am on Sunday 15 March 2020 and from 5:30pm on Saturday 14 March 2020 to 5pm on Monday 16 March 2020 have been added.

  • 20 February 2020

    Planned downtime changed from 11:59pm on Sunday 23 February 2020 to 6am on Monday 24 February 2020 to 11:59pm on Saturday 22 February 2020 to 6am on Sunday 23 February 2020.

  • 20 February 2020

    Planned downtime messages from 11:59pm on Sunday 23 February 2020 to 6am on Monday 24 February 2020 and from 8am to 6pm on Monday 24 February 2020 have been added.

  • 12 February 2020

    The service to submit ‘Making Tax Digital VAT Returns’ is now fully available.

  • 11 February 2020

    A service issue about submitting Making Tax Digital VAT returns has been added.

  • 10 February 2020

    Planned downtime from 11:59pm on Saturday 15 February 2020 to 3am on Sunday 16 February 2020 has been added.

  • 23 January 2020

    The service issue about accessing the system has now been fixed.

  • 23 January 2020

    Intermittent service issues has been added.

  • 9 January 2020

    This service is now available.

  • 9 January 2020

    The ‘Use software to send Income Tax updates’ service is currently unavailable.

  • 9 January 2020

    Planned downtime from 11:59pm on Saturday 11 January to 2am on Sunday 12 January 2020 has been cancelled.

  • 8 January 2020

    The use software to send Income Tax updates service is now available.

  • 7 January 2020

    The use software to send Income Tax updates service is currently unavailable. Check the service availability page for updates.

  • 6 January 2020

    Planned down time message from midnight to 2am on Sunday 12 January 2020 has been added.

  • 18 December 2019

    This service is now available.

  • 18 December 2019

    The use software to send income tax updates service is currently unavailable. Check the service availability page for updates.

  • 4 December 2019

    Planned downtime from 4:30pm on Friday 13 December 2019 to 5pm on Monday 16 December 2019 has been added.

  • 15 November 2019

    Planned downtime for Tuesday 19 November 2019 from 6am to 7am has been added.

  • 12 November 2019

    Planned downtime for 11:59pm on Saturday 16 November 2019 to 2am on Sunday 17 November 2019 has been added.

  • 31 October 2019

    The ‘Intermittent issues’ service issue has now been removed.

  • 30 October 2019

    A service issue for ‘Intermittent issues’ has been added.

  • 8 October 2019

    Planned down time message from midnight to 8am on Sunday 13 October 2019 has been added.

  • 5 September 2019

    You may experience issues on Saturday 14 September from 4:30pm to 5:30pm. This service will be unavailable from midnight to 2am on Sunday 15 September. Information about these issues has been added.

  • 4 September 2019

    A service issue message about scheduled maintenance on ‘Sunday 15 September from midnight to 2am’ has been added.

  • 22 July 2019

    You will be unable to use the submission service from 9am to 5pm on Thursday 1 August 2019. Information about this issue has been added.

  • 11 July 2019

    Planned down time from 8pm on Saturday 13 July 2019 to 2am on Sunday 14 July 2019 has been added.

  • 5 July 2019

    You will not be able to use this service from 7:30pm to 8:30pm on Saturday 13 July 2019 and from midnight to 2am on Sunday 14 July 2019. Information about this issue has been added.

  • 20 June 2019

    Planned downtime starting on Saturday 22 June 2019 11:59pm will now end at 5am on Sunday 23 June 2019.

  • 12 June 2019

    Planned down time from midnight to 3am on Sunday 23 June 2019 has been added.

  • 30 May 2019

    Planned down time from 11:30pm on Saturday 8 June 2019 to 10:30am on Sunday 9 June 2019, and from 11:30pm on Saturday 15 June 2019 to 10:30am on Sunday 16 June 2019 has been added.

  • 22 May 2019

    Planned downtime for Monday 3 June 2019 at 8:30am to 9am on Tuesday 4 June 2019 has been added.

  • 14 May 2019

    Planned downtime from Thursday 16 May 2019 10pm to midnight has been added.

  • 7 May 2019

    A service issue has been added for submitting an income tax return and viewing information through your HMRC Online Services account on Saturday 11 May 2019.

  • 24 April 2019

    The planned downtime has been changed to start from 9am on Thursday 2 May 2019 to 10am on Friday 3 May 2019.

  • 23 April 2019

    Planned downtime from Thursday 2 May 2019 10am to 10am on Friday 3 May 2019 has been added.

  • 9 January 2019

    You’ll be unable to use this service from midday on 14 January 2019 to 11:30am on 16 January 2019. Information about this issue has been added.

  • 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  • 30 October 2018

    Planned downtime for Tuesday 6 November 2018 has been added.

  • 15 October 2018

    Planned downtime from Friday 19 October 2018 9am to 11:59pm on Tuesday 23 October 2018 has been added.

  • 11 October 2018

    Planned downtime for Friday 19 October 2018 to Tuesday 23 October 2018 has been

  • 10 October 2018

    Planned downtime for Friday 19 October 2018 to Wednesday 24 October 2018 has been added.

  • 15 March 2018

    First published.