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Guidance: Check if a phone call you've received from HMRC is genuine

Published 30 July 2021

Last updated 18 February 2022
+ show all updates

  1. 18 February 2022

    Added information on research to understand customer experiences of making a tax code amendment or correction.

  2. 13 December 2021

    Added ‘Digital Products and Services ― research with businesses and agents’ section.

  3. 25 October 2021

    Added ‘VAT returns communications campaign ― research with businesses’ section.

  4. 10 August 2021

    A road hauliers survey will be carried out between August 2021 and 31 October 2021.You may get a telephone call from IFF Research to invite you to take part.

  5. 30 July 2021

    Added translation

Published 30 July 2021

Last updated 18 February 2022
+ show all updates

  1. 18 February 2022

    Added information on research to understand customer experiences of making a tax code amendment or correction.

  2. 13 December 2021

    Added ‘Digital Products and Services ― research with businesses and agents’ section.

  3. 25 October 2021

    Added ‘VAT returns communications campaign ― research with businesses’ section.

  4. 10 August 2021

    A road hauliers survey will be carried out between August 2021 and 31 October 2021.You may get a telephone call from IFF Research to invite you to take part.

  5. 30 July 2021

    Added translation