Published 30 July 2021
Last updated 18 February 2022
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18 February 2022
Added information on research to understand customer experiences of making a tax code amendment or correction.
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13 December 2021
Added ‘Digital Products and Services ― research with businesses and agents’ section.
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25 October 2021
Added ‘VAT returns communications campaign ― research with businesses’ section.
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10 August 2021
A road hauliers survey will be carried out between August 2021 and 31 October 2021.You may get a telephone call from IFF Research to invite you to take part.
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30 July 2021
Added translation