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Guidance: Border Force customs offices list

Find a contact list of Border Force customs offices and their opening times.

Documents

Border Force customs offices list

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Details

Contact with Border Force customs offices must only be about urgent questions about the physical intervention by Border Force of goods at:

  • border locations
  • external temporary storage facilities (ETSF)

Border Force customs offices will only reply to questions where:

  • the question is about goods that are subject to a Border Force examination or check at the specified border location
  • any local service level agreements for clearing goods have passed

Border Force is not responsible for delays caused by other government departments, ports, agents or supply chains and will not reply to these questions.

Contact HMRC for general enquiries about customs processes.

Find a contact list of Border Force customs offices and their opening times.

Documents

Border Force customs offices list

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology.


Request an accessible format.

If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email different.format@hmrc.gov.uk.
Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Contact with Border Force customs offices must only be about urgent questions about the physical intervention by Border Force of goods at:

  • border locations
  • external temporary storage facilities (ETSF)

Border Force customs offices will only reply to questions where:

  • the question is about goods that are subject to a Border Force examination or check at the specified border location
  • any local service level agreements for clearing goods have passed

Border Force is not responsible for delays caused by other government departments, ports, agents or supply chains and will not reply to these questions.

Contact HMRC for general enquiries about customs processes.