Published 5 February 2007
Last updated 17 May 2022
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17 May 2022
Examples of a scam email and a phishing website have been updated.
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1 October 2021
Phishing and scam examples updated and up to date screenshots included. ‘HMRC customs duty scams’ section added.
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26 April 2021
An image of a scam email for claiming the SEISS fourth grant has been added.
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27 January 2021
Examples of email and text scams have been updated including Coronavirus (COVID-19) scams
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22 January 2021
The ‘Suspicious phone calls’ section has been amended to include scam calls relating to National Insurance Number fraud.
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10 September 2020
An updated example of an HMRC related phishing email and phishing website has been added to English and Welsh version of this guidance.
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27 March 2020
Information has been added about a coronavirus (COVID-19) SMS scam that tells customers they have been fined £250 for leaving the house.
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23 March 2020
This page has been updated to let you know that HMRC is aware of COVID-19-Corona Virus SMS scams telling customers they can claim a ‘goodwill payment’.
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13 March 2020
An example of an email phishing scam related to the coronavirus – COVID-19 has been added to the Welsh version of this guidance.
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10 March 2020
An example of an email phishing scam related to the coronavirus – COVID-19 has been added.
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10 July 2019
The guidance has been updated with information about ‘WhatsApp’ messages.
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15 March 2019
A new example of a HMRC related phishing email scam has been added.
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7 March 2019
The guidance has been updated with new examples of a bogus email, website. Guidance on requests to complete NRL1 forms and return by fax has been removed.
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2 July 2018
The guidance has been updated with new examples of a bogus email, website, text message and PDF attachment.
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5 January 2018
The Bogus callers section has been removed and replaced with a new Bogus phone calls section.
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17 October 2017
A new type of Tax Rebate phishing scam, that contains PDF attachments, has been added.
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13 September 2017
Bogus callers section updated with new information.
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20 July 2017
Phishing examples have been updated.
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5 January 2017
Message warning of ‘Recorded message threatening legal action’ added to English and Welsh versions.
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28 June 2016
A new type of phishing scam regarding ‘Tax Returns’, which is being circulated in high volumes, has been added.
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29 April 2016
A new type of phishing scam which is being circulated in high volumes has been added to the pdf.
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13 April 2016
A new type of phishing scam which is being circulated in high volumes has been added to the pdf.
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25 February 2016
Text changes and references made to include ‘text / SMS messages’ in English and Welsh versions of the PDF. As HM Revenue and Customs are receiving a high number of referrals each month relating to bogus text messages.
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14 October 2015
Phishing examples have been updated.
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1 October 2015
The phishing examples have been updated and include up to date screen shots.
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17 June 2015
New phishing scam example added to page 9 of the pdf document.
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24 February 2015
Section 11 of the PDF has been updated to ask customers to forward phishing SMS messages to HMRC.
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2 February 2015
A new phishing SMS scam image added to the PDF.
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30 January 2015
Added translation
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22 January 2015
Document changed to clarify the position regarding SMS messages sent from HMRC
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19 January 2015
A new phishing scam is added to the phishing examples PDF.
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17 December 2014
Updated PDF attached
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5 February 2007
First published.