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Guidance: National Export System email: service availability and issues

Published 1 January 2014

Last updated 7 February 2022
+ show all updates

  1. 7 February 2022

    Planned downtime from 10pm on Saturday 19 February 2022 to 1am on Sunday 20 February 2022 has been added.

  2. 2 December 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been cancelled and the service issue related to logging into the National Export System has been resolved.

  3. 19 November 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been added.

  4. 19 October 2021

    Planned downtime from 11:59pm on Saturday 30 October 2021 to 3am on Sunday 31 October 2021 has been added.

  5. 4 March 2019

    You will be unable to use this service on Saturday 16 March 2019 from 9am to 11pm. Information about this issue has been added.

  6. 8 February 2019

    This service will be unavailable on 23 February 2019 from 9am to 11pm, information about this issue has been added.

  7. 8 February 2019

    Problems logging into the National Export System has been added to the service issues section.

  8. 23 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  9. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  10. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  11. 26 October 2018

    Planned downtime on 3 to 4 November added.

  12. 31 August 2018

    The service issues section has been updated.

  13. 30 August 2018

    Service issues section has been updated.

  14. 8 August 2018

    Service issues section has been updated.

  15. 8 August 2018

    The service issues section has been updated.

  16. 3 May 2018

    Due to essential maintenance work the NES email service will send no responses on Sunday 20 May 2018 from 11am to 2pm.

  17. 24 July 2017

    Planned downtime has been updated for maintenance work on the Electronic Data Capture Service 13 August 2017.

  18. 12 June 2017

    Information on planned downtime for 15 June 2017 has been added.

  19. 20 September 2016

    Planned downtime has been updated.

  20. 12 September 2016

    Update to planned downtime section of service availability and issues.

  21. 18 May 2016

    Planned downtime added to this page.

  22. 20 April 2016

    Service issues section has been updated.

  23. 20 April 2016

    Service issues section has been updated.

  24. 24 December 2015

    Service issues section has been updated.

  25. 16 November 2015

    Planned downtime has been added to this page.

  26. 23 September 2015

    Planned downtime has been added to this page.

  27. 1 January 2014

    First published.

Published 1 January 2014

Last updated 7 February 2022
+ show all updates

  1. 7 February 2022

    Planned downtime from 10pm on Saturday 19 February 2022 to 1am on Sunday 20 February 2022 has been added.

  2. 2 December 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been cancelled and the service issue related to logging into the National Export System has been resolved.

  3. 19 November 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been added.

  4. 19 October 2021

    Planned downtime from 11:59pm on Saturday 30 October 2021 to 3am on Sunday 31 October 2021 has been added.

  5. 4 March 2019

    You will be unable to use this service on Saturday 16 March 2019 from 9am to 11pm. Information about this issue has been added.

  6. 8 February 2019

    This service will be unavailable on 23 February 2019 from 9am to 11pm, information about this issue has been added.

  7. 8 February 2019

    Problems logging into the National Export System has been added to the service issues section.

  8. 23 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  9. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  10. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  11. 26 October 2018

    Planned downtime on 3 to 4 November added.

  12. 31 August 2018

    The service issues section has been updated.

  13. 30 August 2018

    Service issues section has been updated.

  14. 8 August 2018

    Service issues section has been updated.

  15. 8 August 2018

    The service issues section has been updated.

  16. 3 May 2018

    Due to essential maintenance work the NES email service will send no responses on Sunday 20 May 2018 from 11am to 2pm.

  17. 24 July 2017

    Planned downtime has been updated for maintenance work on the Electronic Data Capture Service 13 August 2017.

  18. 12 June 2017

    Information on planned downtime for 15 June 2017 has been added.

  19. 20 September 2016

    Planned downtime has been updated.

  20. 12 September 2016

    Update to planned downtime section of service availability and issues.

  21. 18 May 2016

    Planned downtime added to this page.

  22. 20 April 2016

    Service issues section has been updated.

  23. 20 April 2016

    Service issues section has been updated.

  24. 24 December 2015

    Service issues section has been updated.

  25. 16 November 2015

    Planned downtime has been added to this page.

  26. 23 September 2015

    Planned downtime has been added to this page.

  27. 1 January 2014

    First published.