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Guidance: National Export System Web: service availability and issues

Published 1 January 2014

Last updated 7 February 2022
+ show all updates

  1. 7 February 2022

    A service issue that may cause network connection issues between 10am and 11am on Saturday 19 February 2022 and between 10am and 11am on Saturday 26 February 2022 has been added.

  2. 2 December 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been cancelled.

  3. 19 November 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been added.

  4. 20 October 2021

    Planned downtime from 11:59pm on Saturday 30 October 2021 to 3am on Sunday 31 October 2021 has been added.

  5. 25 June 2021

    Planned downtime has been added for Wednesday 7 July 2021 6.30pm to 7.30pm.

  6. 12 February 2021

    Planned downtime for 1am to 7am on Sunday 28 February 2021 has been added.

  7. 19 December 2019

    Planned downtime for Thursday 9 January 2020 6pm to 7:10pm has been added.

  8. 27 November 2019

    Ongoing service issues message has been removed.

  9. 25 September 2019

    The planned downtime for Thursday 26 September 2019 has been cancelled.

  10. 23 September 2019

    This service will be unavailable from 7:30am to 9:30am on Thursday 26 September 2019. Information about this issue has been added.

  11. 8 February 2019

    Planned downtime for Saturday 23 February 2019 9am to 11pm has been added.

  12. 8 February 2019

    Information about problems logging into the National Export System has been added to the service issues section.

  13. 16 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  14. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  15. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  16. 26 October 2018

    Planned downtime for 3 and 4 November added.

  17. 30 August 2018

    Information about queued submissions, on Friday 31 August 2018 from 10am to 11am, has been added to the service availability page.

  18. 8 August 2018

    Service issues section has been updated.

  19. 8 August 2018

    The service issues section has been updated.

  20. 5 July 2018

    Due to essential maintenance work the NES Web service will send no responses on Sunday 22 July 2018 from 8am to 8pm.

  21. 9 April 2018

    Planned downtime for 14 April 2018 has been added.

  22. 24 July 2017

    Planned downtime for 13 August 2017 has been updated for maintenance work on the Electronic Data Capture Service and planned downtime for 18 August 2017 has been added to this page.

  23. 25 May 2017

    Planned downtime has been added to this page.

  24. 12 September 2016

    Planned downtime has been updated.

  25. 6 June 2016

    Planned downtime has been updated.

  26. 3 June 2016

    Planned downtime on Tuesday 7 June amended to finish at 2am instead of 4am.

  27. 20 May 2016

    A service issue message for Government Gateway has been added to this page.

  28. 18 May 2016

    Planned downtime added to this page.

  29. 13 May 2016

    Planned downtime added to this page.

  30. 24 December 2015

    Service issues section has been updated.

  31. 7 December 2015

    Planned downtime has been added to this page.

  32. 16 November 2015

    Planned downtime has been added to this page.

  33. 23 September 2015

    Planned downtime has been added to this page.

  34. 1 January 2014

    First published.

Published 1 January 2014

Last updated 7 February 2022
+ show all updates

  1. 7 February 2022

    A service issue that may cause network connection issues between 10am and 11am on Saturday 19 February 2022 and between 10am and 11am on Saturday 26 February 2022 has been added.

  2. 2 December 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been cancelled.

  3. 19 November 2021

    Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been added.

  4. 20 October 2021

    Planned downtime from 11:59pm on Saturday 30 October 2021 to 3am on Sunday 31 October 2021 has been added.

  5. 25 June 2021

    Planned downtime has been added for Wednesday 7 July 2021 6.30pm to 7.30pm.

  6. 12 February 2021

    Planned downtime for 1am to 7am on Sunday 28 February 2021 has been added.

  7. 19 December 2019

    Planned downtime for Thursday 9 January 2020 6pm to 7:10pm has been added.

  8. 27 November 2019

    Ongoing service issues message has been removed.

  9. 25 September 2019

    The planned downtime for Thursday 26 September 2019 has been cancelled.

  10. 23 September 2019

    This service will be unavailable from 7:30am to 9:30am on Thursday 26 September 2019. Information about this issue has been added.

  11. 8 February 2019

    Planned downtime for Saturday 23 February 2019 9am to 11pm has been added.

  12. 8 February 2019

    Information about problems logging into the National Export System has been added to the service issues section.

  13. 16 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  14. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  15. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  16. 26 October 2018

    Planned downtime for 3 and 4 November added.

  17. 30 August 2018

    Information about queued submissions, on Friday 31 August 2018 from 10am to 11am, has been added to the service availability page.

  18. 8 August 2018

    Service issues section has been updated.

  19. 8 August 2018

    The service issues section has been updated.

  20. 5 July 2018

    Due to essential maintenance work the NES Web service will send no responses on Sunday 22 July 2018 from 8am to 8pm.

  21. 9 April 2018

    Planned downtime for 14 April 2018 has been added.

  22. 24 July 2017

    Planned downtime for 13 August 2017 has been updated for maintenance work on the Electronic Data Capture Service and planned downtime for 18 August 2017 has been added to this page.

  23. 25 May 2017

    Planned downtime has been added to this page.

  24. 12 September 2016

    Planned downtime has been updated.

  25. 6 June 2016

    Planned downtime has been updated.

  26. 3 June 2016

    Planned downtime on Tuesday 7 June amended to finish at 2am instead of 4am.

  27. 20 May 2016

    A service issue message for Government Gateway has been added to this page.

  28. 18 May 2016

    Planned downtime added to this page.

  29. 13 May 2016

    Planned downtime added to this page.

  30. 24 December 2015

    Service issues section has been updated.

  31. 7 December 2015

    Planned downtime has been added to this page.

  32. 16 November 2015

    Planned downtime has been added to this page.

  33. 23 September 2015

    Planned downtime has been added to this page.

  34. 1 January 2014

    First published.