Planned downtime from 9:30am to 2:30pm on Sunday 20 February 2022 has been added.
Update – planned downtime on Saturday 4 December 2021 will no longer go ahead.
Updated to say that from Saturday 4 December 2021 at 10.30pm to Sunday 5 December 2021 at 5.00am this service is unavailable.
Planned downtime from 11:59pm Saturday 27 November 2021 to 1:37am Sunday 28 November 2021 has been added.
Planned downtime from 12pm to 8pm on Wednesday 6 October 2021 has been added.
The service issue which prevented Employers from requesting electronic notifications has been resolved. Information has been added to tell you what to do if you were affected by this issue.
Planned downtime from 6am on Saturday 26 June to 9pm on Sunday 27 June 2021 has been added.
The issue about retrieving PAYE notices has now been resolved. Customers should now be able to retrieve notices without receiving an error message.
The service issue about retrieving PAYE notices has been updated.
A service issue about retrieving PAYE notices has been added.
Removed the planned downtime for 28 February 2021, and removed service issues details about the incorrect generic notice service and the problems viewing P6 tax coding notices for 2019 to 2020 as these issues have been resolved.
Planned downtime from 1am till 7am on Sunday 28 February 2021 has been added.
The service issue for the Data Provisioning Service – P6 Tax codes has been resolved.
A service issue about the Data Provisioning Service – P6 Tax codes has been added.
An update was added to the Service issues for the Incorrect Generic Notice Service message sent out between 26 June and 29 June 2020.
The PAYE Payroll, Director’s National Insurance contributions and Employee’s National Insurance contributions calculators are unavailable from 6pm to 8pm on Sunday 16 February. Information about this issue has been added.
A service issue about problems viewing P6 tax coding notices for 2019 to 2020 has been added.
Planned downtime from 9pm Tuesday 19 November 2019 to 6am on Wednesday 20 November 2019 has been added.
Planned downtime from 9pm Thursday 21 November 2019 to 6am on Friday 22 November 2019 has been added.
Planned downtime from 9pm on Tuesday 12 November 2019 to 6am on Wednesday 13 November 2019 added.
You will be unable to use the ‘view message’ part of the service from 9pm on Monday 11 November 2019 to 6am on Tuesday 12 November 2019. Information about this has been added.
This service is now available.
The service is currently unavailable. We are working with our IT partners to get this problem fixed. We apologise for any inconvenience caused.
Due to scheduled maintenance you will be unable to download tax codes and notices about your employees from 3pm on Thursday 31 January 2019 to midday on Friday 1 February 2019.
Planned downtime for Thursday 31 January 2019 3pm to midday Friday 1 February 2019 has been added.
Intermittent issues with retrieval of notices within PAYE PAYE Data Provisioning Service has been added to the service issues section.
Service issue for retrieving notices within PAYE Data Provisioning Service has been added.
Planned downtime for Wednesday 14 November 2018 9:15pm to 2:45am on Thursday 15 November 2018 has been added.
Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.
A service issue with the PAYE online service, affecting the retrieval of notices within PAYE DPS has been added.
A service issue with the PAYE online service, affecting the retrieval of notices within PAYE DPS has been added.
An update on missing P9 coding notices has been added.
The service issues section has been updated.
Planned downtime for Sunday 22 April has been added.
The planned downtime for 6 April 2018 has been updated to end at 2am.
An Issue about submissions on 19 March 2018 and 20 March 2018 has been added to the page.
Service availability section amended with ‘Real Time Information submission’ message.
The PAYE service will be unavailable from 11:45pm on 5 April 2018 to 8am on 6 April 2018.
An update on issuing P6 coding notices has been added.
An update to the service issue has been added about the delayed issue of P6 coding notices.
A service issue has been added about the delayed issue of P6 coding notices.
Service issues section updated with P6 files message.
Service availability section updated.
A service issue has been added as some customers are experiencing delayed submission responses.
There is a service availability issue causing delayed Real Time Information (RTI) submission responses.
Planned downtime for 13 October 2017 to 15 October 2017 added to the page.
Problems filing returns for the 2016 to 2017 tax year has been resolved
The service issues section has been updated.
Planned downtime for 12 July 2017 has been added to this page.
The service issues section has been updated.
The message about Real Time Information slow responses has been removed as the problem has been fixed.
Service issue about PAYE Real Time Information slow submission responses has been added.
PAYE Real Time Information submissions problem has now been resolved.
Under Service issues – PAYE Real Time Information submissions paragraph added.
Planned downtime has been added to this page.
The Service issues section has been updated.
Information on decommissioning the Electronic Data Interchange channel published.
Information on PAYE accounts not showing the latest position has been updated.
Information on submitting Real Time Information (RTI) data for employees with National Insurance numbers with prefix ‘KC’ has been updated.
Agents unable to log in to their online account issue updated to show the problem has now been resolved.
The ‘Agents unable to log in to their online account’ message has been updated.
Service issue message has been added to the page.
The message for ‘Data Provisioning Service (DPS)’ has been updated to advise users the issue is now resolved.
Data Provisioning Service message added to Service Issues section.
Service issues section has been updated.
Service issues section has been updated.
Service issues section has been updated.
Service issues section has been updated.
Planned downtime has been added to this page.
Latest updates on creating a new Government Gateway account.
First published.
