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Guidance: Anti Money Laundering: service availability and issues

Published 19 April 2016

Last updated 29 July 2022
+ show all updates

  1. 29 July 2022

    Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.

  2. 25 May 2021

    The service issue for registrations, amendments and renewals have been resolved.

  3. 18 May 2021

    The amendment and renewal parts of the service is currently unavailable. Check the service availability page for updates.

  4. 17 May 2021

    The registration part of the service is currently unavailable. Check the service availability page for updates.

  5. 7 September 2020

    Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  6. 12 May 2020

    Planned downtime from 5pm on Friday 15 May 2020 to midday on Tuesday 19 May 2020 has been added.

  7. 13 January 2020

    The service is now available.

  8. 10 January 2020

    The service is currently unavailable. Check the service availability page for updates.

  9. 14 January 2019

    HMRC is aware that the Anti Money Laundering Service is currently unavailable and is working to resolve the issue.

  10. 16 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  11. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  12. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  13. 25 October 2018

    Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.

  14. 20 April 2018

    Planned downtime for Sunday 22 April 2018 has been added.

  15. 10 April 2018

    The ‘Service issues’ section has been updated.

  16. 6 April 2018

    Planned downtime message added for Saturday 7 April 2018 and Sunday 8 April 2018.

  17. 21 March 2018

    Planned downtime for Sunday 25 March 2018 has been added.

  18. 9 March 2018

    On Sunday 11 March 2018 from 1:40am to 1:55am, external customers are likely to see errors on the Digital Front End when trying to register (or de-register) and will need to try again after 1:55am.

  19. 13 December 2017

    The Anti Money Laundering service is currently unavailable.

  20. 19 April 2016

    First published.

Published 19 April 2016

Last updated 29 July 2022
+ show all updates

  1. 29 July 2022

    Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.

  2. 25 May 2021

    The service issue for registrations, amendments and renewals have been resolved.

  3. 18 May 2021

    The amendment and renewal parts of the service is currently unavailable. Check the service availability page for updates.

  4. 17 May 2021

    The registration part of the service is currently unavailable. Check the service availability page for updates.

  5. 7 September 2020

    Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  6. 12 May 2020

    Planned downtime from 5pm on Friday 15 May 2020 to midday on Tuesday 19 May 2020 has been added.

  7. 13 January 2020

    The service is now available.

  8. 10 January 2020

    The service is currently unavailable. Check the service availability page for updates.

  9. 14 January 2019

    HMRC is aware that the Anti Money Laundering Service is currently unavailable and is working to resolve the issue.

  10. 16 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  11. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  12. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  13. 25 October 2018

    Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.

  14. 20 April 2018

    Planned downtime for Sunday 22 April 2018 has been added.

  15. 10 April 2018

    The ‘Service issues’ section has been updated.

  16. 6 April 2018

    Planned downtime message added for Saturday 7 April 2018 and Sunday 8 April 2018.

  17. 21 March 2018

    Planned downtime for Sunday 25 March 2018 has been added.

  18. 9 March 2018

    On Sunday 11 March 2018 from 1:40am to 1:55am, external customers are likely to see errors on the Digital Front End when trying to register (or de-register) and will need to try again after 1:55am.

  19. 13 December 2017

    The Anti Money Laundering service is currently unavailable.

  20. 19 April 2016

    First published.