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Guidance: Charities: service availability and issues

Published 1 January 2014

Last updated 29 July 2022
+ show all updates

  1. 29 July 2022

    Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.

  2. 4 October 2021

    Planned downtime from 11:59pm on Monday 4 October 2021 to 12:30am Tuesday 5 October 2021 has been added.

  3. 1 October 2021

    Planned downtime from 12pm to 12:30pm on Tuesday 5 October 2021 has been added.

  4. 24 February 2021

    Planned downtime for 10am to midday on Monday 1 March 2021 has been added.

  5. 10 December 2020

    The Charities online service is currently unavailable.

  6. 7 September 2020

    Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  7. 20 November 2019

    The planned downtime for Wednesday 20 November 9pm to 6am Thursday 21 November 2019 has been changed to Thursday 21 November 9pm to 6am Friday 22 November 2019.

  8. 19 November 2019

    This service will be unavailable from 9pm on Wednesday 20 November to 6am on Thursday 21 November. Information about this issue has been added.

  9. 16 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  10. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  11. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  12. 25 October 2018

    Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.

  13. 20 April 2018

    Planned downtime for Sunday 22 April 2018 has been added.

  14. 16 November 2017

    A service issue has been added as some customers are experiencing delayed submission responses.

  15. 24 December 2015

    Service issues section has been updated.

  16. 23 September 2015

    Planned downtime has been added to this page.

  17. 1 January 2014

    First published.

Published 1 January 2014

Last updated 29 July 2022
+ show all updates

  1. 29 July 2022

    Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.

  2. 4 October 2021

    Planned downtime from 11:59pm on Monday 4 October 2021 to 12:30am Tuesday 5 October 2021 has been added.

  3. 1 October 2021

    Planned downtime from 12pm to 12:30pm on Tuesday 5 October 2021 has been added.

  4. 24 February 2021

    Planned downtime for 10am to midday on Monday 1 March 2021 has been added.

  5. 10 December 2020

    The Charities online service is currently unavailable.

  6. 7 September 2020

    Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  7. 20 November 2019

    The planned downtime for Wednesday 20 November 9pm to 6am Thursday 21 November 2019 has been changed to Thursday 21 November 9pm to 6am Friday 22 November 2019.

  8. 19 November 2019

    This service will be unavailable from 9pm on Wednesday 20 November to 6am on Thursday 21 November. Information about this issue has been added.

  9. 16 November 2018

    Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  10. 8 November 2018

    Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  11. 1 November 2018

    Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  12. 25 October 2018

    Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.

  13. 20 April 2018

    Planned downtime for Sunday 22 April 2018 has been added.

  14. 16 November 2017

    A service issue has been added as some customers are experiencing delayed submission responses.

  15. 24 December 2015

    Service issues section has been updated.

  16. 23 September 2015

    Planned downtime has been added to this page.

  17. 1 January 2014

    First published.